FAQ's
What is repurposed/reworked jewelry?
Our reworked designer pieces are used and/or previously owned that come from authentic designer clothing, shoes, bracelets, bags, zipper pulls, key rings etc. Please note that some may show natural wear as many of these pieces are second-hand vintage. This does not take away from their timeless beauty!
*Disclaimer- Luxia Collection is not directly affiliated with any designer brands (Prada, Gucci, Louis Vuitton, etc.) We do not claim any rights of the related luxury trademarks. All designer brands are trademarked with their respective designers.
Are your repurposed/reworked designer items limited quantity?
Yes, because these pieces are vintage and reworked, quantity is limited and restocks cannot be guaranteed. We are always looking for new pieces to add to our collection. Depending on what we can source, we may only have one piece of each. This is truly what makes each piece so unique and rare.
Do you handmake your pieces?
All of our reworked designer pieces are handmade with love, and many of our minimalist style pieces are handmade by us as well. Some of our pieces on our site do come to us from carefully sourced reputable wholesalers and vendors that meet our quality standards.
We currently use high quality gold filled, gold plated, gold vermeil, and some 925 sterling silver. Please see our jewelry care tips below on this page for simple tips and tricks to keep your pieces staying beautiful.
What is the difference between gold filled, gold plated, gold vermeil, and 925 sterling silver?
Gold Filled- Composed of a solid layer of gold bonded to a base metal and contains at least 5% gold by weight. We carry at least 14KT or 18KT gold filled jewelry. Gold Filled jewelry is a great alternative to solid gold and this makes it very tough and resilient. This is generally considered safe and hypoallergic for those with sensitive skin.
Gold Plated- Composed of a thin layer of gold onto the surface of metal. Naturally, gold plated jewelry can show wear over time. With great care, your piece can be long lasting. If you are allergic to brass, this may not be the best option for you, and we recommend wearing solid gold. We do have a variety of stainless steel gold plated options and this is generally considered safe and hypoallergenic for those with sensitive skin. We always list the quality of the jewelry piece in the product information section of each piece for this purpose.
Gold Vermeil- Gold Vermeil is a high-quality sterling silver over a thin layer of gold. Vermeil has a thicker gold layer than gold plated jewelry. This is generally considered safe and hypoallergenic for those with sensitive skin.
925 Sterling Silver- 925 Sterling silver is the jewelry quality standard in the United States and most world markets. It is an alloy of 92.5% silver and 7.5% copper. This is generally considered safe for those with sensitive skin. Silver does eventually tarnish due to oxidation, but to keep your pieces looking new it is best to wipe down with a silver polishing cloth after each wear and keep in an air tight bag or jewelry box.
How do I care for my jewelry?
Although our pieces are meant to be long lasting, there are a few care tips we recommend to keeping your jewelry looking its best.
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Keep away from moisture & harsh chemicals such as chlorine from pools/hot tubs, lotions, perfumes, self-tanner, & makeup.
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We recommend removing before exercising, bathing, and sleeping.
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Store in the original box/dust bag or safe place such as a hanging jewelry organizer to prevent scratching. We also recommend to store each piece separately to avoid tangling.
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Clean gently with a jewelry polishing cloth.
*Please note that many of our chains are dainty and delicate, so try to refrain from any pulling or tugging on the chain and/or clasps.
Do you have a necklace size guide?
Yes. Please use our necklace sizing guide below to help determine your desired chain length. Please note that chain lengths may vary between individuals.
What is your shipping policy?
* FREE SHIPPING ON ALL U.S. ORDERS! *
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We currently only ship within the United States. We do not ship outside of the U.S. at this moment.
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Orders placed will be processed and fulfilled within 24-72 hours.
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We ship USPS First Class Mail. A tracking number will be provided for you. First Class Mail is generally delivered within 2-4 business days on domestic orders. Transit times may vary based on location.
*Please allow extra time for arrival during holiday rushes.
What is your return policy?
At this time, we are unable to process returns or exchanges due to the limited quantity of our pieces and hygienic reasons.
In the rare case an item arrives damaged, please contact us at luxiacollection@gmail.com within 5-7 days of receiving your package. We will work with you to resolve the issue and make it right. We will need proof of purchase and photos of the damage in order to accept and proceed.
Once items are mailed, we are not held responsible for delivery. We will provide a tracking number for you that will be sent to your e-mail or phone number. If your item is lost or stolen, please contact USPS first. If your issue is not resolved, please contact us.
Please contact us at luxiacollection@gmail.com for any further questions.